QuickQuoteFor office & job site

General Terms and Conditions (T&Cs)

QuickQuote - quickquote.tech · Version: 20 September 2026

English courtesy translation of the German legal text. In case of discrepancies, the German version shall prevail.

Section 1 Scope

(1) These T&Cs apply to all contracts concluded between the provider and its customers via the website quickquote.tech or the web application app.quickquote.tech. They apply to the use of the web application and to the QuickQuote mobile apps for iOS and Android available in the Apple App Store and Google Play Store. QuickQuote is directed exclusively at business customers within the meaning of Section 14 BGB: trade businesses and commercial enterprises that use QuickQuote to digitally process their jobs, manage their team and prepare quotations and invoices.

(2) Deviating terms and conditions of the customer shall not apply unless the provider expressly agrees to their validity in writing.

(3) The subject matter of the contract is the provision of a cloud-based Software-as-a-Service solution for trade businesses and commercial enterprises. The software comprises an internal workflow for the digital capture of inspection and construction data, the preparation of quotations, approval workflows, the scheduling of field assignments and job processing, and the preparation of invoices, supplemented by team management and an export function for further processing in the customer's existing ERP system.

(4) QuickQuote is not an ERP system and does not claim to replace existing ERP systems. The software serves as a supplementary digital workflow between field staff and office staff.

Section 2 Conclusion of Contract

(1) The customer's contracting party is: Lukas Keßler, Buergermeister-Fuchs-Str. 70, 68169 Mannheim.

(2) The contract and negotiation language is German.

(3) The offer is directed exclusively at entrepreneurs within the meaning of Section 14 BGB based in Germany and other European countries. It is not directed at consumers within the meaning of Section 13 BGB. The contract may only be concluded by persons of full age with unrestricted legal capacity. The customer may invite minor employees (for example apprentices) as users, provided their use takes place within the scope of their training or employment relationship; the customer shall ensure that the required consent of their legal representatives is obtained. By submitting the registration or order, the customer confirms that it is acting as an entrepreneur within the meaning of Section 14 BGB and uses QuickQuote exclusively for its commercial or self-employed professional activity. The provider may request evidence (for example company name, VAT identification number, entry in the register of craftsmen).

(4) The presentation of the software on the website does not constitute a legally binding offer but an invitation to place an order. The contract is concluded upon completion of the ordering process and express confirmation by email or by activation of access.

(5) Contract data is stored after the contract has been concluded and can be viewed in the customer account.

(6) The customer agrees to receive invoices exclusively in electronic form. Electronic invoices are provided by email or within the customer account.

Section 3 Scope of Services

(1) After conclusion of the contract and receipt of payment, QuickQuote provides the customer with cloud-based access to the software platform. In the case of free job scheduling (Section 5a), the service is provided as soon as the customer has registered and confirmed the email address. Access is provided via the web application at app.quickquote.tech as well as via the mobile apps for iOS and Android available in the Apple App Store and Google Play Store. There is no claim to the permanent provision of the mobile apps in the app stores.

(2) The following scope describes QuickQuote Pro. Sections 5a and 5c define the scope of free job scheduling and the optional storage package. QuickQuote Pro provides in particular:

(3) The provider is entitled to expand or adapt the scope of services in line with technical progress, provided this is reasonable for the customer. Material restrictions shall be communicated to the customer by email at least four weeks in advance. In the event of a material restriction, the customer has a special right of termination taking effect at the time the restriction becomes effective; this will be pointed out in the announcement.

(4) The provider reserves the right to modify, further develop, restrict or remove individual software functions, provided that the contractually agreed core functionality of the software is maintained. The customer has no claim to the permanent retention of a particular function in its previous form.

(5) The provider may designate individual functions as beta or test functions. Beta functions do not form part of the owed scope of services, may contain errors and may be changed or removed at any time. No warranty or availability claims exist for beta functions; liability under Section 22 remains unaffected.

Section 4 Demo Environment

(1) The provider makes a demo environment available at app.quickquote.tech, enabling interested parties to obtain a non-binding insight into the software's functions. The demo environment is also offered in the mobile apps for iOS and Android.

(2) All content, projects, inspections, user data and other information displayed in the demo environment are fictitious and have been created solely for demonstration purposes. They do not represent real business transactions, projects or persons.

(3) The provider assumes no liability for the content shown in the demo. Any use of the demo data for business or legal purposes is prohibited.

(4) The demo environment may be changed, restricted or discontinued at any time without prior notice. There is no claim to permanent availability of the demo.

Section 5 Prices and Subscription

(1) QuickQuote Pro requires a paid subscription. The provider also offers free job scheduling (Section 5a) and a storage package that can be ordered separately (Section 5c). The Pro subscription includes the owner with Boss permissions, two additional team seats for Boss, Office or Technician roles, and up to ten Installer accounts per business. Additional team seats and Installer accounts from the eleventh onwards are charged according to the applicable price list. Installer accounts do not occupy team seats; unused team seats do not increase the allowance of included Installer accounts. Current prices are available at quickquote.tech/en/pricing.

(2) All prices for paid subscriptions are exclusive of the applicable statutory value-added tax.

(3) Paid subscriptions are billed monthly in advance. The ordered scope is generally activated immediately after completion of the ordering process. For payment methods with delayed crediting (for example SEPA direct debit), activation is subject to receipt of payment. Section 6(4) applies if payment fails.

(4) The subscription renews automatically for an additional month unless it is cancelled in due time before the end of the current billing period.

(5) The provider reserves the right to adjust prices by giving at least four weeks' notice by email. The customer has the right to terminate the contract at the end of the current billing period if the customer does not agree to the price adjustment.

Section 5a Free Job Scheduling

(1) Free job scheduling includes weekly planning and team assignment, job sites with basic data, working-time models with scheduled hours for each weekday and an effective date, individual leave settings, absences, time tracking and approval of hours, customer signatures on timesheets and timesheet PDF export. A personal, read-only calendar subscription for assignments and absences is included. The Privacy Policy explains the transferred data and how to protect the subscription link. Each workspace supports up to 10 people in total including the owner. The nine additional places can be assigned freely to Boss, Office and Installer roles. Pending invitations reserve a place and count towards the team limit.

(2) Access is provided free of charge without payment details. It is not a time-limited trial and does not automatically turn into a paid subscription. Registration takes place in the web application and requires a verified email address, confirmation of business status and acceptance of these Terms and the DPA. An account can create only one workspace through registration. An upgrade is a separate paid order; the displayed scope and purchased team seats apply.

(3) Inspections, quotes, invoices, the wall display and AI features are not included. Uploads of photos, delivery notes and PDFs can be added by ordering the storage package under Section 5c separately; without that package they are not included in the free plan. Choosing an app or company language is free; it does not translate text entered by users. Automatic translation and dictation are part of QuickQuote Pro. Sickness absences can be recorded without file attachments in the free plan. The storage package does not enable attachments of certificates of incapacity for work. Public enquiry links are not included.

(4) There is no entitlement to a particular availability, support or the unchanged continued existence of free job scheduling. Section 17 (Availability and Maintenance) does not apply to this access. When it is used, the provider is liable only for intent and gross negligence. Liability for injury to life, body and health and under the German Product Liability Act remains unaffected.

(5) The provider may change or discontinue free access with four weeks' notice by email to the stored address. Before discontinuation, the customer will have an opportunity to export their data. A workspace is not deleted automatically solely due to inactivity. The customer may request deletion under Section 18 or carry it out itself subject to the conditions in Section 10(5); statutory retention obligations remain unaffected.

(6) Registration attempts and invitations are subject to time-based limits to prevent abuse. Automated mass registration and circumvention of team limits are prohibited. Where there are concrete indications of abuse, the provider may temporarily limit new registrations or invitations and block abusive accounts. Memberships exceeding the team limit may be deactivated. The owner may contact support for a review.

(7) These Terms otherwise apply accordingly, particularly Section 2(3) (business status), Section 14 (user obligations) and Section 19(2) (DPA). Payment and subscription provisions apply only after a separate order.

Section 5b Public Enquiry Link

Public enquiry links and the former free enquiry access are currently unavailable. Free job scheduling under Section 5a does not enable them. Any future provision will be described separately.

Section 5c Optional Storage Package

(1) The owner can separately order a storage package for the business in addition to free job scheduling. It enables uploads of photos, delivery notes and PDFs. Activation is offered in the browser and on Android. Existing role permissions continue to apply; the package does not increase the team limit or grant access to Pro features.

(2) The storage package costs EUR 19 per business per month plus statutory VAT. The price shown when ordering applies; subsequent price changes are governed by Section 5(5). The package is billed monthly, renews under Section 5(4), and can be cancelled monthly at the end of the current billing period under Section 7. Free job scheduling remains free of charge. The limitations for services provided free of charge in Section 5a(4) do not apply to the paid storage package.

(3) After cancellation of the storage package, existing files remain readable. Cancellation of the package is not an instruction to delete the workspace or its files. Return and deletion are governed by Section 18 and the DPA. This does not constitute a promise of indefinite retention independently of the continuing usage agreement and statutory erasure obligations.

(4) QuickQuote Pro already includes file uploads. The storage package is not a Pro subscription and does not enable inspections, quotes, invoices, AI processing, the wall display or attachments of certificates of incapacity for work.

Section 6 Payment Terms and Payment Failures

(1) Payment of the subscription amount is due at the beginning of the relevant billing period. Billing is carried out automatically via a payment service provider. The customer portal at quickquote.tech/en/account provides the subscription management options shown there, such as changing a payment method or Pro seats. Cancellation by email is also possible under Section 7.

(2) The following payment methods are available: credit card (in particular Visa, Mastercard, American Express) and SEPA direct debit. In addition, further payment methods (for example Amazon Pay, Klarna, Apple Pay, Google Pay) may be offered insofar as they are displayed in the ordering process.

(3) In the case of SEPA direct debit, the customer grants the provider a SEPA Core Direct Debit Mandate. Advance notice of collection is given in accordance with statutory requirements.

(4) If payment fails (for example due to insufficient account funds, an expired card or rejection by the payment service provider), access to the affected paid service may be suspended until successful receipt of payment. The customer is informed without undue delay by email about the failed payment transaction.

(5) If a technical error results in a duplicate charge, the excess amount will be refunded without undue delay, no later than within 14 days, to the customer's original payment method.

(6) If a successful payment does not result in activation of access (for example due to a technical error in the notification process), the customer has the right to contact the provider without undue delay. In this case, the provider will activate access manually. Liability for resulting downtime in such a case is limited to gross negligence or intent.

(7) If the customer is in default of payment or a direct debit is reversed, the provider may claim damages for default and suspend access to the affected paid service until the outstanding amount has been settled.

(8) Payment by advance bank transfer, PayPal, Maestro, Skrill, Bitcoin or cash is not possible.

Section 7 Term and Termination

(1) The contract is concluded for an indefinite period and may be terminated on a monthly basis.

(2) Termination may be made at any time effective at the end of the current billing period, by email to the provider or directly through the customer account.

(3) When cancellation takes effect, entitlement to the cancelled paid service ends at the end of the paid period. Section 5c(3) governs continued readability of existing files after cancellation of the storage package. Cancellation of a paid subscription does not itself delete the workspace. Payments already made are not refunded unless there is a material defect in the service attributable to the provider.

(4) The right to extraordinary termination for good cause remains unaffected.

Section 8 Right of Withdrawal

Business customers within the meaning of Section 14 BGB do not have a statutory right of withdrawal. Provision of the service begins upon activation of access after receipt of payment. From that point on, the contract is binding and can only be terminated in accordance with the conditions agreed in these T&Cs.

Section 9 Usage Rights and License Conditions

(1) Upon conclusion of the contract, the customer receives a non-exclusive, non-transferable right to use QuickQuote for the internal operations of its business, limited to the term of the contract. Its scope depends on free access and the paid services ordered separately.

(2) When a paid service ends, the right to use that service ends. Any continuing free access and the read rights under Section 5c(3) remain unaffected.

(3) The customer is not entitled to reproduce, distribute, rent, sublicense or make the software available to third parties outside the company, whether for consideration or free of charge. Resale or further distribution of the software or of access rights is expressly prohibited.

(4) All copyrights and ownership rights in the software remain with the provider.

Section 10 User Account

(1) The customer is obliged to provide complete and truthful information during registration and to update changes without undue delay.

(2) The customer must keep access credentials secure and protect them against access by third parties. The provider is not liable for damage resulting from misuse of access credentials unless the provider is responsible for such misuse.

(3) The provider reserves the right to block or delete the user account in the event of abusive use or breaches of these T&Cs.

(4) The customer may request deletion of the user account at any time. Paragraph (5) governs the scope of deletion and the handling of remaining business records. Statutory erasure and retention obligations remain unaffected.

(5) Deleting an individual user account ends that user’s access. The email address and phone number are removed from the membership profile and the name is replaced with “Former User”. This does not anonymise all business records and their histories. Projects, working-time entries, absences, working-time models, documents and audit records may still contain names, user identifiers and other personal data. The customer, as controller, determines their further retention and deletion under applicable law. If the owner is the only active person in the workspace, the owner can delete their account together with the entire workspace in the account settings. The workspace data, stored files, memberships and login are deleted. Requests to terminate paid subscriptions may be sent to the provider together with the deletion request (Section 7). This deletion is final. The customer should save any data needed beforehand using the export under paragraph (6) and Section 18. Self-service deletion is not possible while other active team members exist or if the workspace contains business records such as sent or accepted quotes, invoices or incoming invoices. In these cases, the owner can hand over the owner role to another person or contact support to establish whether the business will continue or the workspace will be returned or deleted under Section 18.

(6) Users can export their available profile data in JSON format through the account settings. The technical workspace export is available to the owner. Personal information in business records remains personal data; the scope of the technical export does not restrict statutory data subject rights against the relevant controller. The customer is the controller for workspace content.

Section 11 Seats, User Management and License Compliance

(1) The number of available user places depends on the applicable access and the included or additionally purchased user licences (seats). Section 5a(1) applies to free access; the storage package does not increase that limit. Pro includes the team and Installer accounts under Section 5(1), plus any additionally purchased seats. Each place permits exactly one natural person to use the software.

(2) The customer is the responsible administrator of its workspace. It must ensure that the number of active users does not exceed the included and additionally purchased places for the respective roles.

(3) A seat applies to the customer's entire business including all sites, branches and establishments operated under the same legal entity. A separate subscription is required for legally independent companies.

(4) The customer may also allocate seats to subcontractors, external staff or other persons working on behalf of the customer's company, provided they are invited within the booked quota. The customer is responsible for all activities of these users within the customer's workspace as if the customer had performed them personally.

(5) The customer is responsible for ensuring that all users invited into the workspace, regardless of age, comply with the terms of these T&Cs. The provider assumes no responsibility for compliance with employment law or other statutory provisions in connection with use by minor employees of the customer.

(6) Access credentials may not be shared, passed on or used simultaneously by several persons. Transfer of a seat to another person is permissible only after prior deactivation of the previous user.

(7) Additional user licenses (employee licenses/seats) can only be used in conjunction with an active business license. If a customer purchases additional seats without an existing business license, these seats remain inactive and access to the software is blocked until a business license is added for the same customer account. Previously purchased employee licenses are activated automatically once a business license is assigned to the same customer account. There is no entitlement to reimbursement for employee licenses during the period of inactivity if the inactivity results from the absence of a business license.

Section 12 Restriction in the Event of Under-Licensing (Account Freeze)

(1) If the customer reduces additionally purchased seats so that the included and remaining purchased places no longer cover the active users of the respective roles, user accounts no longer covered by a valid licence may be suspended (account freeze). The included accounts under Section 5(1) are counted towards the respective role allowance; Installer accounts and team seats remain separate.

(2) A frozen account loses access to the software until license compliance is restored. The affected user is shown a corresponding notice within the application.

(3) The workspace administrator is informed without undue delay by email about the freezing of the accounts and the number of affected users. The freeze remains in place until the customer either books additional seats or removes the affected users from the workspace.

(4) The provider is not liable for damage or business interruptions caused by an account freeze resulting from a license reduction initiated by the customer.

Section 13 Offline Use and Data Synchronization

(1) The software contains offline functionality allowing the user to capture data (for example inspection data, photos, notes) without an active internet connection. This data is temporarily stored locally on the device and automatically synchronized with the server once an internet connection is restored.

(2) The provider gives no guarantee of complete and error-free synchronization of locally stored data. After synchronization, the user must verify whether all data has been transferred correctly and completely.

(3) The provider is not liable for data loss caused by failed synchronization processes, in particular if such failure is due to insufficient internet connection, device lock, app crash, app uninstallation or other circumstances attributable to the user.

(4) The user is expressly informed that locally stored data not yet synchronized may be irretrievably lost in the event of data loss on the device (for example due to device replacement, factory reset or uninstallation of the app).

Section 14 Uploaded Content and User Obligations

(1) The customer is solely responsible for all content that the customer or its users upload to the software or create there, in particular photos, documents, text and other media files.

(2) The customer shall ensure that uploaded content does not infringe third-party rights and does not violate statutory provisions. In particular, the customer is responsible for ensuring that an appropriate legal basis under the GDPR exists for the processing of third-party personal data that may be contained in photos or documents.

(3) The provider is entitled to remove content that clearly violates statutory provisions or these T&Cs without prior notice.

(4) The provider is not liable for content uploaded or created by the customer or its users.

Section 15 AI-Based Functions

(1) QuickQuote uses AI-based functions that are based on services of third-party providers (currently OpenAI or comparable AI services). The provider reserves the right to replace the AI service used with an equivalent provider, provided equivalent functionality remains available to the customer. Any change of an AI service takes place in compliance with the customer's information and objection rights regarding changes of sub-processors as set out in the Data Processing Agreement.

(2) Quey is not currently enabled. Quey assists authorised users using work and project information available under their role. Processing may include the current question, a limited history of the current conversation and a workspace context technically restricted by role and function. Supported internal changes are executed only after a visible preview and explicit confirmation by an authorised user. Professional decisions and review of proposed changes remain the user’s responsibility. Processing of voice recordings and logging are described in the Privacy Policy and DPA.

(3) Quey is not intended for recruitment or selection, decisions on employment conditions, promotion or termination, allocation of tasks based on individual behaviour or personal characteristics, or monitoring and evaluation of performance or behaviour, and must not be used for those purposes.

(4) Quey outputs are intended exclusively for internal business use by authorised users. They must not be shared with or published to customers or other third parties without competent human review and must not be used as the sole basis for business, employment, legal or safety-related decisions.

(5) The customer shall ensure that users are informed before first use about how the feature works, its limits, the related data processing and the required human review, and that they have AI literacy appropriate to their tasks. Users must not enter special categories of personal data, trade secrets or login credentials that are unnecessary for the request.

(6) AI-generated content, suggestions, text or evaluations serve solely as support and do not constitute binding statements, recommendations or legally relevant information. The customer must independently review and validate all AI-generated results before using them for business purposes.

(7) To process AI requests, data is transmitted to the sub-processors identified in the Data Processing Agreement. Further information on content, scope and retention is available in the Privacy Policy.

(8) The availability of AI functions depends on the availability of the third-party services used. Failure or limitation of these services may cause individual AI functions to be temporarily unavailable. This shall not give rise to any claim for reduction or refund of the subscription amount.

(9) The provider is not liable for damage resulting from the unchecked use of AI-generated content.

Section 16 Third Parties and External Services

(1) QuickQuote uses the following third-party services to provide its services: Google Firebase (database, authentication, cloud infrastructure, push notifications via Firebase Cloud Messaging), Google Cloud Platform (hosting, storage), OpenAI or comparable AI services (AI functions), Stripe (payment processing), Resend (transactional email delivery). The current list of sub-processors used can be found in the Data Processing Agreement.

(2) These third-party services are each governed by their own terms of use and privacy policies. The provider has no influence over the availability, operation or privacy practices of these services.

(3) If one or more third-party services fail or are restricted, the availability of QuickQuote or individual functions may be restricted. In such case the provider will inform the customer without undue delay and endeavor to restore service as quickly as possible, insofar as this is within the provider's sphere of influence.

(4) The provider is not liable for damage caused by failures or errors of the aforementioned third-party services, insofar as the provider is not at fault in their selection and monitoring and is not responsible for the failure.

Section 17 Availability and Maintenance

(1) The provider makes QuickQuote Pro available with an availability of 99 % as a monthly average at the data centre's transfer point. Announced maintenance windows, impairments caused by force majeure and circumstances beyond the provider's control, in particular disruptions of the internet infrastructure or of the third-party services used, do not count as downtime.

(2) Planned maintenance windows will, where possible, be announced to the customer at least 24 hours in advance by email or in-app notification.

(3) The provider is not liable for outages caused by force majeure, failures of third-party providers or circumstances beyond the provider's control.

Section 18 Data Retention and Data Export After Termination

Cancellation of the storage package alone does not automatically end the continuing free usage agreement or processing of existing files. Section 5c(3) continues to apply to those files.

(1) When the usage agreement ends, the customer determines whether personal data processed on its behalf is to be returned or deleted and issues a documented instruction. Return and deletion, including existing copies, are governed by Section 9 of the DPA. Statutory retention obligations remain unaffected. Automatic deletion solely due to inactivity or after a fixed period following termination is not currently implemented. The owner can use the profile screen to create a JSON export containing personal profile data, the company profile, team data and projects, including recorded project hours and any inspection data, material and note entries and quote drafts. The content depends on the features used. The export does not represent all workspace data: separate planner events, absences, working-time models and individual leave settings, internal hours and additional project documents are not included. Media and PDF files are not embedded; any included file references must be retrieved separately. Timesheet PDFs can be downloaded through the timesheet feature. On the same device and for the same account, the app permits another export after 30 days. Statutory rights of access and data provision remain unaffected; further requests can be sent to privacy@quickquote.tech.

(2) The owner may send instructions for return or deletion of workspace data to privacy@quickquote.tech. The provider carries out the instruction subject to statutory erasure and retention obligations and informs the customer about the scope of implementation and any legal obstacles. Business-level deletion instructions are distinct from deletion of an individual user account. Subject to the conditions in Section 10(5), the owner can also delete the workspace itself in the app.

(3) The provider expressly recommends that the customer download the available data export and separately save any additional documents needed before terminating the subscription. Liability of the provider for data loss resulting from a failure to export is excluded. For information requests pursuant to Art. 15 GDPR and other data protection requests, the provider can be contacted at support@quickquote.tech. Data subject requests are subject to the time limits and conditions in Art. 12(3) GDPR.

(4) Data that the provider is legally obliged to retain (for example invoice data pursuant to Section 147 AO) is stored for the legally prescribed period and deleted thereafter.

Section 19 Data Protection

(1) The collection and processing of personal data is carried out in accordance with the provider's Privacy Policy and applicable data protection law, in particular the GDPR.

(2) If, in the course of using QuickQuote, the customer processes personal data of third parties (for example employees, customers) in the software, the customer itself is the controller within the meaning of the GDPR. The provider's Data Processing Agreement (DPA), available at quickquote.tech/en/dpa, becomes part of the contract upon conclusion of the contract unless the parties conclude a deviating data processing agreement.

(3) The provider undertakes to treat customer data confidentially and not to disclose it to third parties unless there is a legal obligation to do so, the customer has expressly consented, or disclosure is necessary for service provision to commissioned third-party providers (for example hosting, payment processing, AI services).

Section 20 Account Deletion

(1) Users may use the account-deletion function available in the account settings. Owner accounts and deletion of entire workspaces are subject to the requirements and procedures in Section 10(5) and Section 18.

(2) The provisions of Section 10 (4) and (5) of these T&Cs apply to the deletion.

Section 21 Warranty

(1) The provider will remedy defects in the software within a reasonable period or provide a defect-free version. The customer's statutory rights in the event of failure of the remedy remain unaffected.

(2) For business customers, the limitation period for defect claims is one year. This limitation does not apply to claims for damages resulting from injury to life, body or health, nor in cases of intent or gross negligence.

Section 22 Limitation of Liability

(1) The provider's liability for breaches of contractual duty and in tort is limited to intent and gross negligence. This limitation of liability does not apply in the event of injury to life, body and health or breach of essential contractual obligations (cardinal obligations). Essential contractual obligations are obligations whose fulfilment is a prerequisite for the proper performance of the contract in the first place and on whose observance the customer may regularly rely.

(2) In the event of a slightly negligent breach of essential contractual obligations, liability is limited in amount to the typically foreseeable damage.

(3) The provider is liable for data loss in accordance with paragraphs (1) and (2); liability is excluded insofar as the loss is due to circumstances for which the customer is responsible (for example incorrect input, device defects, failure to synchronize).

(4) Liability under the German Product Liability Act remains unaffected.

(5) The above limitations of liability do not apply in the event of fraudulent concealment of a defect or within the scope of a guarantee assumed by the provider.

(6) Insofar as these T&Cs contain exclusions or limitations of liability elsewhere, such provisions apply only in accordance with this Section 22.

Section 23 Set-Off and Right of Retention

(1) The customer is entitled to set off only if the counterclaim has been finally adjudicated, is ready for decision or is undisputed by the provider.

(2) The customer may exercise a right of retention only insofar as the counterclaim arises from the same contractual relationship.

Section 24 Amendments to these T&Cs

(1) The provider reserves the right to amend these T&Cs at any time with effect for the future. Amendments will be communicated to the customer by email to the stored email address at least four weeks before they come into force.

(2) If the customer does not object to the amended T&Cs in writing or by email within four weeks of receipt of the notice of amendment, the amendments shall be deemed accepted. The provider will expressly inform the customer of this legal consequence in the notice of amendment. The deemed consent does not apply to amendments that materially restrict the scope of services, shift the relationship between performance and remuneration to the customer's disadvantage or concern this amendment clause itself; such amendments require the customer's express consent.

(3) In the event of an objection, the provider is entitled to terminate the contract at the end of the current billing period.

Section 25 Consumer Dispute Resolution

The provider is neither obliged nor willing to participate in dispute resolution proceedings before a consumer arbitration board (Section 36 of the German Consumer Dispute Resolution Act, VSBG). However, the provider always seeks to resolve disagreements amicably.

Section 26 Final Provisions

(1) The contract language is German. Translations are provided for information purposes only; the German version shall prevail.

(2) The law of the Federal Republic of Germany applies, excluding the UN Convention on Contracts for the International Sale of Goods.

(3) The place of jurisdiction for all disputes arising from this contract is Mannheim, provided the customer is a merchant, a legal entity under public law or a special fund under public law.

(4) Should individual provisions of these T&Cs be invalid or unenforceable, or become invalid or unenforceable after conclusion of the contract, the validity of the remaining provisions shall remain unaffected. In place of the invalid or unenforceable provision, the valid and enforceable provision whose effects come closest to the economic objective pursued by the parties with the invalid or unenforceable provision shall apply (severability clause).

(5) Individually agreed contractual terms take precedence over these T&Cs (Section 305b BGB). Section 24 applies to amendments to these T&Cs.

Lukas Keßler · Buergermeister-Fuchs-Str. 70 · 68169 Mannheim · quickquote.tech