QuickQuote - quickquote.tech · Version: April 2026
English courtesy translation of the German legal text. In case of discrepancies, the German version shall prevail.
(1) These T&Cs apply to all contracts concluded between the provider and users via the website www.quickquote.tech, the web application app.quickquote.tech or the QuickQuote mobile app (iOS/Android). They apply equally to the use of the web application and the mobile app. QuickQuote distinguishes between two user types: (a) "Business Customers" (within the meaning of Section 14 BGB) who use the platform to manage their trade business operations and receive customer requests, and (b) "End Customers" (consumers/private individuals within the meaning of Section 13 BGB) who use the platform to find trade businesses and submit requests for services.
(2) Deviating terms and conditions of the customer shall not apply unless the provider expressly agrees to their validity in writing.
(3) The subject matter of the contract is the provision of a cloud-based software platform (Software-as-a-Service) that connects end customers with trade businesses. The platform includes a business directory, a request and matching system for trade services, a review system, push notifications, and an internal workflow for businesses covering the digital capture of inspection and construction data and the structured preparation and creation of quotations.
(4) QuickQuote is not an ERP system and does not claim to replace existing ERP systems. The business workflow component serves as a supplementary digital workflow between field staff and office staff.
(1) The customer's contracting party is: Lukas Kessler, Buergermeister-Fuchs-Str. 70, 68169 Mannheim.
(2) The contract and negotiation language is German.
(3) The offer is directed at business customers and end customers (private individuals) based in Germany and other European countries. Business customers must be engaged in entrepreneurial activity. All users must be at least 18 years old.
(4) The presentation of the software on the website does not constitute a legally binding offer but an invitation to place an order. The contract is concluded upon completion of the ordering process and express confirmation by email or by activation of access.
(5) Contract data is stored after the contract has been concluded and can be viewed in the customer account.
(6) The customer agrees to receive invoices exclusively in electronic form. Electronic invoices are provided by email or within the customer account.
(1) After conclusion of the contract and receipt of payment, QuickQuote provides the customer with cloud-based access to the software platform. Access is provided via the mobile app (iOS/Android) and via the web application at app.quickquote.tech.
(2) The software enables in particular: a public business directory for trade businesses, a customer request system with photo uploads for describing service needs, a matching system that connects end customer requests with certified trade businesses, an approval workflow allowing end customers to accept or decline assigned businesses, push notifications for status updates, a review system for completed jobs, structured digital capture of inspection data on site, management of ongoing projects and tasks, preparation of quotations based on captured data, approval workflows between field staff and management, and export for further processing in the customer's existing ERP system.
(3) The provider is entitled to expand or adapt the scope of services in line with technical progress, provided this is reasonable for the customer. Material restrictions shall be communicated to the customer by email at least four weeks in advance.
(4) The provider reserves the right to modify, further develop, restrict or remove individual software functions, provided that the contractually agreed core functionality of the software is maintained. The customer has no claim to the permanent retention of a particular function in its previous form.
(1) The provider makes a demo environment available at app.quickquote.tech and in the mobile apps (iOS/Android), enabling interested parties to obtain a non-binding insight into the software's functions.
(2) All content, projects, inspections, user data and other information displayed in the demo environment are fictitious and have been created solely for demonstration purposes. They do not represent real business transactions, projects or persons.
(3) The provider assumes no liability for the content shown in the demo. Any use of the demo data for business or legal purposes is prohibited.
(4) The demo environment may be changed, restricted or discontinued at any time without prior notice. There is no claim to permanent availability of the demo.
(1) End customers (private individuals) use the platform entirely free of charge, including browsing the business directory, submitting requests, approving or declining businesses, tracking job status, and leaving reviews. Listing in the business directory is free for all businesses. Paid subscriptions apply only to certified businesses that wish to receive customer requests through the platform and use the full business workflow. All prices for paid subscriptions are exclusive of the applicable statutory value-added tax.
(2) The subscription is billed monthly in advance. Access is activated immediately after successful receipt of payment.
(3) The subscription renews automatically for an additional month unless it is cancelled in due time before the end of the current billing period.
(4) The provider reserves the right to adjust prices by giving at least four weeks' notice by email. The customer has the right to terminate the contract at the end of the current billing period if the customer does not agree to the price adjustment.
(1) Payment of the subscription amount is due at the beginning of the relevant billing period. Billing is carried out automatically via a payment service provider. Subscription management (cancellation, change of payment method, seat adjustment) takes place through the customer portal at quickquote.tech/en/account.
(2) The following payment methods are available: credit card (Visa, Mastercard), SEPA direct debit, Apple Pay, Google Pay.
(3) In the case of SEPA direct debit, the customer grants the provider a SEPA Core Direct Debit Mandate. Advance notice of collection is given in accordance with statutory requirements.
(4) If a payment fails (for example due to insufficient account funds, an expired card or rejection by the payment service provider), access to the software is blocked until successful receipt of payment. The customer is informed without undue delay by email about the failed payment transaction.
(5) If a technical error results in a duplicate charge, the excess amount will be refunded without undue delay, no later than within 14 days, to the customer's original payment method.
(6) If a successful payment does not result in activation of access (for example due to a technical error in the notification process), the customer has the right to contact the provider without undue delay. In this case, the provider will activate access manually. Liability for resulting downtime in such a case is limited to gross negligence or intent.
(7) If the customer is in default of payment or a direct debit is reversed, the provider is entitled to claim damages for default and to block access until the outstanding amount has been settled.
(8) Payment by advance bank transfer, PayPal, Klarna, Maestro, Skrill, Bitcoin or cash is not possible.
(1) The contract is concluded for an indefinite period and may be terminated on a monthly basis.
(2) Termination may be made at any time effective at the end of the current billing period, by email to the provider or directly through the customer account.
(3) After termination takes effect, access is deactivated at the end of the paid period. Payments already made are not refunded unless there is a material defect in the service attributable to the provider.
(4) The right to extraordinary termination for good cause remains unaffected.
(1) QuickQuote acts exclusively as a platform and intermediary that connects end customers with trade businesses. QuickQuote is not a party to any contracts, agreements or arrangements concluded between end customers and businesses through the platform.
(2) The provider assumes no liability for the quality, timeliness, legality or completeness of services provided by businesses to end customers. All claims arising from the contractual relationship between end customer and business must be asserted directly against the respective contracting party.
(3) The provider does not verify the qualifications, certifications or trade licenses of listed businesses beyond the certification process offered on the platform. End customers are advised to independently verify the suitability and credentials of businesses before engaging their services.
(1) End customers may leave reviews for businesses after a job has been completed through the platform. Reviews must be truthful, factual and based on the end customer's actual experience with the business.
(2) Reviews must not contain defamatory, abusive, discriminatory, illegal or misleading content. The provider reserves the right to remove reviews that violate these requirements or that contain personal data of third parties without their consent.
(3) Businesses may report reviews they believe to be in violation of these T&Cs. The provider will review reported content within a reasonable timeframe and may remove or retain the review at its discretion.
(4) The provider is not liable for the content of user reviews. Reviews reflect the personal opinion of the respective end customer and do not represent the views of the provider.
(1) End customers may submit requests describing their service needs, including a description, photos and their postal code area. Requests are visible to certified businesses within the specified search radius.
(2) The platform matches requests with suitable certified businesses. End customers may approve or decline assigned businesses. A business may only contact the end customer or proceed with the job after the end customer has given explicit approval through the platform.
(3) Requests that have not been matched with a business or that have not progressed within the platform workflow may expire automatically after a reasonable period. The provider will notify the end customer before a request expires.
(4) Photos uploaded as part of customer requests are stored for the duration of the request and subsequent job processing. After completion or expiry of the request, photos are retained for a reasonable period before being automatically deleted, unless the end customer requests earlier deletion.
(1) Every user (business customer or end customer) may request deletion of their account at any time in accordance with Art. 17 GDPR. Account deletion can be initiated through the account settings in the app or by contacting the provider at support@quickquote.tech.
(2) Upon deletion of an end customer account, all personal data (name, email, phone number, postal code) is deleted. Reviews left by the end customer are anonymized but may remain visible on the platform. Open requests are cancelled automatically.
(3) Upon deletion of a business customer account, the provisions of Section 14 (User Account) paragraph (5) apply. The business listing is removed from the directory.
(4) Deletion is carried out without undue delay, subject to statutory retention obligations (for example invoice data pursuant to Section 147 AO).
Business customers within the meaning of Section 14 BGB do not have a statutory right of withdrawal. End customers (consumers) have a statutory right of withdrawal of 14 days from conclusion of the contract pursuant to Section 355 BGB. However, end customers expressly agree that the provision of the free digital service begins immediately upon registration, and they acknowledge that the right of withdrawal expires upon full provision of the service if the consumer has given prior express consent pursuant to Section 356(4) BGB. As end customer services are provided free of charge, no refund obligation arises.
(1) Upon conclusion of the subscription, the customer receives a simple, non-transferable right to use the QuickQuote software limited to the term of the contract for the internal use of the customer's company.
(2) The right of use expires automatically upon termination of the subscription.
(3) The customer is not entitled to reproduce, distribute, rent, sublicense or make the software available to third parties outside the company, whether for consideration or free of charge. Resale or further distribution of the software or of access rights is expressly prohibited.
(4) All copyrights and ownership rights in the software remain with the provider.
(1) The customer is obliged to provide complete and truthful information during registration and to update changes without undue delay.
(2) The customer must keep access credentials secure and protect them against access by third parties. The provider is not liable for damage resulting from misuse of access credentials unless the provider is responsible for such misuse.
(3) The provider reserves the right to block or delete the user account in the event of abusive use or breaches of these T&Cs.
(4) The customer may request deletion of the user account at any time. The provider will delete the account and all associated data without undue delay unless statutory retention obligations prevent deletion.
(5) If an individual user account within an existing workspace is deleted (for example when an employee leaves), all content created by that user in the course of activity for the workspace (for example inspections, projects, photos, notes) remains in the customer's workspace. This data forms part of the customer's business processes and remains under the customer's sole responsibility. The personal link to the deleted user account is technically minimized: the user's name is replaced systemically with the designation "Former User," and the email address and phone number are irreversibly cleared. Deletion of the workspace as a whole is possible only by the customer's administrator in accordance with the rules on termination of the contract. If the user to be deleted is the workspace's only administrator, the administrator role must be transferred to another active workspace member before the account can be deleted. The software provides a corresponding function for this.
(6) Each user has the right under Art. 20 GDPR to obtain a machine-readable copy of their personal profile data (name, email address, phone number). This data can be exported in JSON format at any time via the account settings. Project data, construction site documentation, photos and other content created in the workspace are company and business data of the customer (controller under the GDPR) and are not subject to the individual export right of single users. Export of workspace data is reserved exclusively to the workspace administrator.
(1) At the time of contract conclusion, the customer books a certain number of user licenses ("seats"). Use of the software is limited to the number of booked seats. Each seat entitles exactly one natural person to use the software.
(2) The customer is the responsible administrator of the workspace. The customer must ensure that the number of active users never exceeds the number of booked seats.
(3) A seat applies to the customer's entire business including all sites, branches and establishments operated under the same legal entity. A separate subscription is required for legally independent companies.
(4) The customer may also allocate seats to subcontractors, external staff or other persons working on behalf of the customer's company, provided they are invited within the booked quota. The customer is responsible for all activities of these users within the customer's workspace as if the customer had performed them personally.
(5) The customer is responsible for ensuring that all users invited into the workspace, regardless of age, comply with the terms of these T&Cs. The provider assumes no responsibility for compliance with employment law or other statutory provisions in connection with use by minor employees of the customer.
(6) Access credentials may not be shared, passed on or used simultaneously by several persons. Transfer of a seat to another person is permissible only after prior deactivation of the previous user.
(7) Additional user licenses (employee licenses/seats) can only be used in conjunction with an active business license. If a customer purchases additional seats without an existing business license, these seats remain inactive and access to the software is blocked until a business license is added for the same customer account. Previously purchased employee licenses are activated automatically once a business license is assigned to the same customer account. There is no entitlement to reimbursement for employee licenses during the period of inactivity if the inactivity results from the absence of a business license.
(1) If the customer reduces the number of booked seats to a number below the number of active users, the most recently added or most recently active users whose seats are no longer covered by a valid license are automatically frozen by the system ("account freeze").
(2) A frozen account loses access to the software until license compliance is restored. The affected user is shown a corresponding notice within the application.
(3) The workspace administrator is informed without undue delay by email about the freezing of the accounts and the number of affected users. The freeze remains in place until the customer either books additional seats or removes the affected users from the workspace.
(4) The provider is not liable for damage or business interruptions caused by an account freeze resulting from a license reduction initiated by the customer.
(1) The software contains offline functionality allowing the user to capture data (for example inspection data, photos, notes) without an active internet connection. This data is temporarily stored locally on the device and automatically synchronized with the server once an internet connection is restored.
(2) The provider gives no guarantee of complete and error-free synchronization of locally stored data. After synchronization, the user must verify whether all data has been transferred correctly and completely.
(3) The provider is not liable for data loss caused by failed synchronization processes, in particular if such failure is due to insufficient internet connection, device lock, app crash, app uninstallation or other circumstances attributable to the user.
(4) The user is expressly informed that locally stored data not yet synchronized may be irretrievably lost in the event of data loss on the device (for example due to device replacement, factory reset or uninstallation of the app).
(1) The customer is solely responsible for all content that the customer or its users upload to the software or create there, in particular photos, documents, text and other media files.
(2) The customer shall ensure that uploaded content does not infringe third-party rights and does not violate statutory provisions. In particular, the customer is responsible for ensuring that an appropriate legal basis under the GDPR exists for the processing of third-party personal data that may be contained in photos or documents.
(3) The provider is entitled to remove content that clearly violates statutory provisions or these T&Cs without prior notice.
(4) The provider is not liable for content uploaded or created by the customer or its users.
(1) QuickQuote uses AI-based functions that are based on services of third-party providers (currently OpenAI or comparable AI services). The provider reserves the right to replace the AI service used at any time with an equivalent provider without separate notice, provided equivalent functionality remains available to the customer.
(2) AI-generated content, suggestions, text or evaluations serve solely as support and do not constitute binding statements, recommendations or legally relevant information. The customer must independently review and validate all AI-generated results before using them for business purposes.
(3) It cannot be ruled out that data is transmitted to third-party providers in order to process AI requests. The provider ensures that such transmission takes place within the framework of applicable data protection laws. Further information can be found in the Privacy Policy.
(4) The availability of AI functions depends on the availability of the third-party services used. Failure or limitation of these services may cause individual AI functions to be temporarily unavailable. This shall not give rise to any claim for reduction or refund of the subscription amount.
(5) The provider is not liable for damage resulting from the unchecked use of AI-generated content.
(1) QuickQuote uses the following third-party services to provide its services: Google Firebase (database, authentication, cloud infrastructure, push notifications via Firebase Cloud Messaging), Google Cloud Platform (hosting, storage), OpenAI or comparable AI services (AI functions), Stripe (payment processing), Resend (transactional email delivery).
(2) These third-party services are each governed by their own terms of use and privacy policies. The provider has no influence over the availability, operation or privacy practices of these services.
(3) If one or more third-party services fail or are restricted, the availability of QuickQuote or individual functions may be restricted. In such case the provider will inform the customer without undue delay and endeavor to restore service as quickly as possible, insofar as this is within the provider's sphere of influence.
(4) The provider is not liable for damage caused by failures or errors of the aforementioned third-party services.
(1) The provider aims for system availability of 99 % as a monthly average. This availability statement does not constitute a binding guarantee or SLA commitment.
(2) Planned maintenance windows will, where possible, be announced to the customer at least 24 hours in advance by email or in-app notification.
(3) The provider is not liable for outages caused by force majeure, failures of third-party providers or circumstances beyond the provider's control.
(1) After termination of the subscription, the data stored by the customer in the software remains retrievable for a period of 90 days. During this period, the workspace administrator can download workspace data in JSON format using the export function provided in the software. The export can be triggered no more than once per calendar month. Media files (photos, documents) are not included in the export package, but the corresponding retrieval links are contained in the JSON file and can be used to retrieve them. The provider informs the workspace administrator monthly by email about the upcoming expiration of the retention period and the remaining number of days until final deletion.
(2) After the 90-day retention period has expired, all customer data will be deleted irrevocably and completely. Recovery is no longer possible thereafter.
(3) The provider expressly recommends that the customer carry out a complete data export before terminating the subscription. Liability of the provider for data loss resulting from a failure to export is excluded. For information requests pursuant to Art. 15 GDPR and other data protection requests, the provider can be contacted at support@quickquote.tech. Requests are processed within 30 days.
(4) Data that the provider is legally obliged to retain (for example invoice data pursuant to Section 147 AO) is stored for the legally prescribed period and deleted thereafter.
(1) The collection and processing of personal data is carried out in accordance with the provider's Privacy Policy and applicable data protection law, in particular the GDPR.
(2) If, in the course of using QuickQuote, the customer processes personal data of third parties (for example employees, customers) in the software, the customer itself is the controller within the meaning of the GDPR. In this case, conclusion of a Data Processing Agreement (DPA) with the provider is required.
(3) The provider undertakes to treat customer data confidentially and not to disclose it to third parties unless there is a legal obligation to do so, the customer has expressly consented, or disclosure is necessary for service provision to commissioned third-party providers (for example hosting, payment processing, AI services).
(1) Within technical possibilities, the provider shall provide the software free of defects. In the event of a defect, the customer has the right to subsequent performance by remedying the defect or providing a defect-free version.
(2) For business customers, the limitation period for defect claims is one year. This limitation does not apply to claims for damages resulting from injury to life, body or health, nor in cases of intent or gross negligence.
(1) The provider's liability for breaches of contractual duty and in tort is limited to intent and gross negligence. This limitation of liability does not apply in the event of injury to life, body and health or breach of essential contractual obligations (cardinal obligations).
(2) In the event of a slightly negligent breach of essential contractual obligations, liability is limited in amount to the typically foreseeable damage.
(3) The provider assumes no liability for data loss caused by incorrect customer input, technical problems on the customer side, failed synchronization or force majeure.
(4) Liability under the German Product Liability Act remains unaffected.
(1) The customer is entitled to set off only if the counterclaim has been finally adjudicated or is undisputed by the provider.
(2) The customer may exercise a right of retention only insofar as the counterclaim arises from the same contractual relationship.
(1) The provider reserves the right to amend these T&Cs at any time with effect for the future. Amendments will be communicated to the customer by email to the stored email address at least four weeks before they come into force.
(2) If the customer does not object to the amended T&Cs in writing or by email within four weeks of receipt of the notice of amendment, the amendments shall be deemed accepted. The provider will expressly inform the customer of this legal consequence in the notice of amendment.
(3) In the event of an objection, the provider is entitled to terminate the contract at the end of the current billing period.
The European Commission provides a platform for online dispute resolution (ODR), available at https://www.ec.europa.eu/consumers/odr. The provider is neither obliged nor willing to participate in dispute resolution proceedings before a consumer arbitration board. However, the provider always seeks to resolve disagreements amicably.
(1) The contract language is German.
(2) The law of the Federal Republic of Germany applies, excluding the UN Convention on Contracts for the International Sale of Goods.
(3) The place of jurisdiction for all disputes arising from this contract is Mannheim, provided the customer is a merchant, a legal entity under public law or a special fund under public law.
(4) Should individual provisions of these T&Cs be invalid or unenforceable, or become invalid or unenforceable after conclusion of the contract, the validity of the remaining provisions shall remain unaffected. In place of the invalid or unenforceable provision, the valid and enforceable provision whose effects come closest to the economic objective pursued by the parties with the invalid or unenforceable provision shall apply (severability clause).
(5) Amendments or additions to these T&Cs must be made in writing. This also applies to any waiver of this written form requirement.
Lukas Kessler · Buergermeister-Fuchs-Str. 70 · 68169 Mannheim · quickquote.tech
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